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# Product returns

## Have a customer performing a return? Here is how to put those items back to your inventory.

This guide will show you the process to follow if a sale you performed requires to return products to an inventory

1). Open the invoice where the sale was performed  
2). Click on the returns button (as shown below)

![](https://storage.crisp.chat/users/helpdesk/website/6cb19a12e88e5000/fbe6b397-b3c7-4c6a-8623-3b3270_20fl0c.png)

3). A new window will open where you can select the amount of items to return (must be less or equal to the amount of products from the invoices).

![](https://storage.crisp.chat/users/helpdesk/website/4db3e61bd1720000/349d149d-ad6f-4414-b769-1280f3_bjlh9r.png)

4). When ready click on "Add Refund" and the system will show you a confirmation of the return:

![](https://storage.crisp.chat/users/helpdesk/website/424660fe5df654/05387eb4-b0ce-43c3-9708-fd11af_1fyebva.png)

If all is correct, under the "Actions" title click on "Save".