Fygaro Events: Access Policy Tutorial
Access Policies help you control which ticket categories a Ticket Validator can scan during your event. This is especially useful when managing multiple entrances, VIP zones, or staff-restricted areas.
🛠️ How to Create an Access Policy
- Log in to your Fygaro account and open the Event you want to manage.
- On the right-hand side of the screen, click on “Access Policies”.
- To create a new policy, click “+ Create”.
To edit an existing policy, simply click on its name.
📝 Policy Setup
Fill in the following fields:
- Name:
Enter a name for internal use (e.g., Main Entrance Staff, VIP Access Only). - Ticket Categories:
Select the ticket types that can be validated with this policy.If left empty, the policy will allow validation of all ticket categories. - Ticket Validators:
Choose the Fygaro user(s) who will be validating tickets under this policy.
You can select one or multiple users as needed.
- Click “Save” to apply your policy.
You can repeat this process to create as many policies as needed to control access across different teams, entrances, or zones.
✅ Tip: Review policies before your event to ensure each validator is correctly assigned and only has access to the relevant ticket types.
✅ Tip: If a policy exists, only users included in the policy will be able to validate tickets for that event.
Updated on: 06/26/2025
Thank you!