> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.fygaro.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Forgot password?

## Need to gain access to your account but forgot your password? Just follow this steps:

If you forgot your password and cannot access your account, we recommend you do the following:

1.  Verify that you are using the email address you registered your account with (in case you have multiple emails).
2.  Verify that the keyboard is in the correct language and does not have the uppercase setting active.
3.  Use the password recovery tool by following the on-screen steps in this link: [https://fygaro.com/en/auth/forgot-password/](https://fygaro.com/en/auth/forgot-password/)

If these steps do not help you solve, please contact us at [support@fygaro.com](mailto:support@fygaro.com)